Community Manager
Date Posted
March, 2025
Team
Management
Location
Remote
Type
Full-Time
Date Posted
March, 2025
Team
Management
Location
Remote
Type
Full-Time
Type
Full-Time
Community Manager
Job Summary
Job Summary
We’re looking for a high-energy, outgoing, and organized Community Manager to help build and maintain an engaged, thriving community.
This role is all about supporting our members, moderating discussions, and ensuring that every brother and sister inside our communities feels supported, connected, and motivated to reach their goals. You’ll also handle support emails, manage community interactions, and even maybe hop on calls with members to collect testimonials.
This is a FULL-TIME remote position where you’ll work flexible hours—as long as you complete your daily tasks and keep our community running smoothly.
Your Role
✅ Manage & Moderate Community → Monitor discussions, reply to posts & comments, and make sure the platform stays positive & valuable for all members.
✅ Handle Support Emails/Messages → Answer member inquiries, resolve issues, and ensure a smooth experience for everyone inside UnifiedUmmah+.
✅ Daily Check-ins & Engagement → Actively interact with members, post reminders, and keep the energy high inside the community.
✅ Scheduling & Task Management → Help manage the internal calendar for community events, live calls, and key announcements.
✅ Collect Testimonials → Reach out to members who have seen success inside UnifiedUmmah+ and jump on calls with them to document their journey.
✅ Process Cancellations → Handle cancellation requests professionally while ensuring members leave with a positive experience.
Community Manager
Ideal Candidate
Emotionally Intelligent → You can de-escalate situations, handle sensitive conversations, and foster positivity.
A Practicing Muslim → You align with the mission of UnifiedUmmah+ and understand the values we stand for.
A Creative Thinker → You can think creatively, outside of the box and can solve problems.
Tech-Savvy (Basic Level) → You’re comfortable/open to using Slack, Circle.so, Google Sheets, and Notion.
Organized & Detail-Oriented → You can juggle multiple tasks, emails, and member interactions.
Proactive & Energetic → You create engagement and keep the community alive.
A People-Person → You love engaging with people, making them feel heard & supported.
You shouldn't apply if
🚫 If you’re not outgoing & proactive → This is an ENGAGEMENT role, not just an admin job.
🚫 If you need set hours & micromanagement → This role requires independence &
self-management.
🚫 If you don’t align with Islamic values → UnifiedUmmah+ is built on Islamic principles
—you should share and uphold these values.
Tools
Circle.so
Circle is our main community platform. Knowing Circle.so is an important part of this role as everything about our community is hosted there.
Slack & Gmail
Slack & Gmail is our communication softwares. We use Slack mainly for team communication, and email for support for our members.
Google Sheets & Notion
Google Sheets & Notion is also a big part of our company. We use google sheets to store data (cancellation requests) and Notion for overall management.
Stripe
We use Stripe to process payments. And as you're going to be handling support matters, Stripe is really important to check subscriptions, cancel, refund etc.
Requirements
Fluent In English
Clear & Effective Communication
You should have a strong command of written and spoken English. Since you'll be engaging with members, handling support emails, and moderating discussions, it's important that you can communicate in a clear, professional, and friendly manner. Your ability to write naturally and personably will play a key role in fostering a strong sense of community.
Communication & Problem Solving Skills
Be the Bridge Between Members & Community
You’ll be the go-to person for members who need help or guidance. Whether it’s answering questions, assisting with cancellations, resolving concerns, or making members feel heard and valued, your ability to listen, empathize, and find solutions will be crucial. You should be proactive in identifying potential issues before they arise and ensuring a seamless experience for everyone in the community.
Muslim
Represent the Values of UnifiedUmmah+
Our mission is deeply rooted in Islamic values, and we want to ensure that our team members align with them as well. As someone interacting with members daily, it’s important that you embody the principles of respect, sincerity, and integrity in all interactions. This is more than just a job—it’s an opportunity to help uplift the Ummah and foster a space where Muslims can grow together.
Stable Internet Connection & Ability To Work Remotely
Reliable & Self-Managed
This is a fully remote position, which means you must have a stable internet connection and a dedicated workspace where you can focus. You should be self-motivated and organized, ensuring tasks are completed daily without needing constant supervision. While there are no strict working hours, consistency and reliability are essential in this role.
What you'll do
001
👥 Engage with the community → Reply to posts/comments, encourage discussions, and ensure members feel supported & connected
005
🚪 Handle cancellations professionally → Process exit requests while keeping a positive relationship with departing members
004
📣 Encourage participation → Start conversations, welcome new members, and keep the energy high
002
📧 Respond to support emails → Answer questions, solve member issues, and ensure a smooth experience
003
🗓️ Manage scheduling → Keep track of community events, live calls, and platform updates
Think you're a fit?
Apply Today
Apply now
We’re looking for a high-energy, outgoing, and organized Community Manager to help build and maintain an engaged, thriving communities. This role is all about supporting our members, moderating discussions, and ensuring that every brother and sister inside our communities feels supported, connected, and motivated to reach their goals. You’ll also handle support emails, manage community interactions, and even maybe hop on calls with members to collect testimonials. This is a FULL-TIME remote position where you’ll work flexible hours—as long as you complete your daily tasks and keep our community running smoothly.
Job Summary
community Manager
As a Community Manager, you will be the heart of our communities, ensuring members stay engaged, supported, and active inside the platform.
✅ Manage & Moderate Community → Monitor discussions, reply to posts & comments, and make sure the platform stays positive & valuable for all members.
✅ Handle Support Emails/Messages → Answer member inquiries, resolve issues, and ensure a smooth experience for everyone inside UnifiedUmmah+.
✅ Daily Check-ins & Engagement → Actively interact with members, post reminders, and keep the energy high inside the community.
✅ Scheduling & Task Management → Help manage the internal calendar for community events, live calls, and key announcements.
✅ Collect Testimonials → Reach out to members who have seen success inside UnifiedUmmah+ and jump on calls with them to document their journey.
✅ Process Cancellations → Handle cancellation requests professionally while ensuring members leave with a positive experience.
Your Role
A People-Person → You love engaging with people, making them feel heard & supported.
Proactive & Energetic → You create engagement and keep the community alive.
Organized & Detail-Oriented → You can juggle multiple tasks, emails, and member interactions.
Tech-Savvy (Basic Level) → You’re comfortable/open to using Slack, Circle.so, Google Sheets,
and Notion.
Emotionally Intelligent → You can de-escalate situations, handle sensitive conversations, and
foster positivity.
A Practicing Muslim → You align with the mission of UnifiedUmmah+ and understand
the values we stand for.
A Creative Thinker → You can think creatively, outside of the box and can solve problems.
Ideal Candidate
Ideal Candidate
Fluent In English
Clear & Effective Communication
You should have a strong command of written and spoken English. Since you'll be engaging with members, handling support emails, and moderating discussions, it's important that you can communicate in a clear, professional, and friendly manner. Your ability to write naturally and personably will play a key role in fostering a strong sense of community.
Communication & Problem Solving Skills
Be the Bridge Between Members & UnifiedUmmah+
You’ll be the go-to person for members who need help or guidance. Whether it’s answering questions, assisting with cancellations, resolving concerns, or making members feel heard and valued, your ability to listen, empathize, and find solutions will be crucial. You should be proactive in identifying potential issues before they arise and ensuring a seamless experience for everyone in the community.
Muslim
Represent the Values of UnifiedUmmah+
Our mission is deeply rooted in Islamic values, and we want to ensure that our team members align with them as well. As someone interacting with members daily, it’s important that you embody the principles of respect, sincerity, and integrity in all interactions. This is more than just a job—it’s an opportunity to help uplift the Ummah and foster a space where Muslims can grow together.
Stable Internet Connection & Ability To Work Remotely
Stable Internet Connection & Ability To Work Remotely
Reliable & Self-Managed
This is a fully remote position, which means you must have a stable internet connection and a dedicated workspace where you can focus. You should be self-motivated and organized, ensuring tasks are completed daily without needing constant supervision. While there are no strict working hours, consistency and reliability are essential in this role.
Requirements
Circle.so
Circle is our main community platform. Knowing Circle.so is an important part of this role as everything about our community is hosted there.
Slack & Gmail
Slack & Gmail is our communication softwares. We use Slack mainly for team communication, and email for support for our members.
Google Sheets & Notion
Google Sheets & Notion is also a big part of our company. We use google sheets to store data (cancellation requests) and Notion for overall management.
Stripe
We use Stripe to process payments. And as you're going to be handling support matters, Stripe is really important to check subscriptions, cancel, refund etc.
Tools
001
👥 Engage with the community → Reply to posts/comments, encourage discussions, and ensure members feel supported & connected
002
📧 Respond to support emails → Answer questions, solve member issues, and ensure a smooth experience
003
🗓️ Manage scheduling → Keep track of community events, live calls, and platform updates
004
📣 Encourage participation → Start conversations, welcome new members, and keep the energy high
005
🚪 Handle cancellations professionally → Process exit requests while keeping a positive relationship with departing members
What you'll do
🚫 If you’re not outgoing & proactive → This is an ENGAGEMENT role, not just an admin job.
🚫 If you need set hours & micromanagement → This role requires independence &
self-management.
🚫 If you don’t align with Islamic values → UnifiedUmmah+ is built on Islamic principles
—you should share and uphold these values.
you shouldn't apply if
Think you're a fit? Apply Today